Refund policy
Return & Exchange Policy
At NAZALI COLLECTION, we strive to provide high-quality unstitched fabrics. Please read our return policy carefully before placing your order.
Returns & Exchanges
- Returns or exchanges are accepted within 7 days of receiving your order.
- The product must be unused, unwashed, unstitched, and in its original packaging with all tags attached.
- Returns will only be accepted if the item received is damaged, defective, incorrect, or significantly different from what was ordered.
- Due to differences in screen settings and lighting, slight variations in color are not considered defects.
Non-Returnable Items
- Fabric that has been cut, stitched, washed, or altered.
- Items purchased on clearance or final sale.
- Gift cards (if applicable).
Refund Process
- Once your returned item is inspected and approved, your refund will be processed using your original payment method or store credit, depending on the payment method used.
- Shipping charges are non-refundable unless the return is due to our error.
How to Request a Return
Please contact our customer support with your order number, reason for the return, and clear photos (if applicable). We will guide you through the return process.